ALSAC exists to raise funds and awareness for St. Jude Children’s Research Hospital. Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude. It’s more than a job; it’s a place where you can do what you love, and love why you do it.
The UX Designer will be responsible for ensuring the user-centricity of digital product development, ideating, planning, testing, and iterating on digital product features that help fulfill the Digital team’s vision of connecting supporters, donors and fundraisers to St. Jude through engaging and inspiring digital experiences. A member of the User Experience Design team, you will work in an Agile product development environment, collaborating with product owners, scrum masters, UI developers, analysts, content strategists, and business stakeholders to connect our work with the users we serve, via research, usability testing, user-centered design, and design thinking practices. The UX Designer will thrive in a work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication. As an advocate for the user, the UX Designer will partner with the product owner to diagnose, prioritize, and solve problems proactively. This will be accomplished by such means as information architecture, concept models, personas, usability reports, user flows, wireframes, prototypes and other artifacts of the user-centered design process. You will lead comprehensive user research and usability testing, identifying opportunities for improvement in the short and long term. You will play a key role in nurturing and promoting the user experience and design practice within the scrum team and across our digital platforms.