ALSAC/St. Jude

  • UX Designer

    Location US-TN-Memphis
    Posted Date 1 month ago(3/9/2018 3:12 PM)
    Position ID
    Employment Status
    Regular Full-Time
  • Overview

    ALSAC exists to raise funds and awareness for St. Jude Children’s Research Hospital. Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude. It’s more than a job; it’s a place where you can do what you love, and love why you do it.

    • #1 Hospital Charity in the Nation
    • #1 Health Non-Profit Brand of the Year
    • 95% of Employees Agree ALSAC is a Great Place to Work
    • Ranked a Top 10 Non-Profit Organization by Revenue

    Job Purpose

    The UX Designer will be responsible for ensuring the user-centricity of digital product development, ideating, planning, testing, and iterating on digital product features that help fulfill the Digital team’s vision of connecting supporters, donors and fundraisers to St. Jude through engaging and inspiring digital experiences. A member of the User Experience Design team, you will work in an Agile product development environment, collaborating with product owners, scrum masters, UI developers, analysts, content strategists, and business stakeholders to connect our work with the users we serve, via research, usability testing, user-centered design, and design thinking practices. The UX Designer will thrive in a work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication. As an advocate for the user, the UX Designer will partner with the product owner to diagnose, prioritize, and solve problems proactively. This will be accomplished by such means as information architecture, concept models, personas, usability reports, user flows, wireframes, prototypes and other artifacts of the user-centered design process. You will lead comprehensive user research and usability testing, identifying opportunities for improvement in the short and long term. You will play a key role in nurturing and promoting the user experience and design practice within the scrum team and across our digital platforms.


    • Minimum (3) three years relevant work experience preferably on large, complex sites or equivalent, including experience in the role of user experience designer, information architect, product designer, usability analyst or user researcher
    • Experience working on an enterprise Agile scrum team 
    • Experience conducting user research including activities such as online surveys, usability testing, focus groups, user observation and field research 
    • Knowledge of user interface design processes and methodology, user-centered design principles and practices
    • Experience with mockup and prototyping tools such as Sketch, InVision, Visio, OmniGraffle, Balsamiq, Axure or Adobe Creative Suite 
    • Strong conceptual and strategic thinking skills
    • Understanding of Internet software engineering principles and techniques; familiarity with HTML authoring and web infrastructure
    • Ability to interact well with team members and business users; excellent project management skills and excellent written and verbal communications skills
    • Bachelor's degree in human-computer interaction, computer science, cognitive psychology, library science, industrial design, user experience design, graphic design or equivalent experience in related field required

    Apply for this Career Opportunity

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