ALSAC/St. Jude

Intern (Academic) - Donor Experience (Summer 2018)

Location US-TN-Memphis
Posted Date 1 month ago(2/12/2018 10:12 AM)
Position ID
Employment Status
Donor Care


ALSAC exists to raise funds and awareness for St. Jude Children’s Research Hospital. Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude. It’s more than a job; it’s a place where you can do what you love, and love why you do it.

  • #1 Hospital Charity in the Nation
  • #1 Health Non-Profit Brand of the Year
  • 95% of Employees Agree ALSAC is a Great Place to Work
  • Ranked a Top 10 Non-Profit Organization by Revenue

Job Purpose

Department Overview:

We provide the guidance, data and resources that creates a donor-centric culture across all ALSAC/St. Jude divisions. This allows teams to approach their work from the donor perspective and provide a quality experience. We're also responsible for timely donation processing and tribute gifts.


Internship Overview:

As an intern on our Donor Experience team, you’ll learn how to analyze and utilize donor feedback as well as aid in the development of strategies to provide donors with the experience they expect from St. Jude.


Responsibilities may include:

  • Collecting and analyzing qualitative and quantitative data from donor feedback
  • Responding to donor inquiries and requests
  • Implementing donor experience tools and techniques such as donor experience (is something missing here?) and process mapping
  • Reviewing and reporting on donor, operational, transactional data, and other data domains
  • Enhance existing SQL capabilities while working with different reporting and query tools
  • Understand fundamental concepts around data quality and its importance
  • Applying basic project management capabilities

Apply for this Career Opportunity

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