ALSAC exists to raise funds and awareness for St. Jude Children’s Research Hospital. Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude. It’s more than a job; it’s a place where you can do what you love, and love why you do it.
As a member of the ALSAC Digital UX Content team, the digital content engineer serves as the content lead for the cross-functional team focused on digital experiences. Responsible for the development and implementation of technical solutions that align with the creation, structure, delivery and management of content to bridge business goals and user needs. Takes a user-first and mobile-first approach to deliver quality content-managed solutions that drive customer engagement and enhance the author experience on stjude.org and other websites. Serves as key collaborator between content, design and product teams to ensure alignment on key goals, objectives and solutions. Works closely with technical teams to review and approve technical specifications for new components and development on the content management system. Serves as advocate of business goals and user needs to product owners. Champions author experience in systems and products and leads user acceptance testing of new development. Develops key deliverables such as author documentation, stakeholder interviews, content briefs, page tables, user flows, editorial style guides and governance plans for campaigns and special projects. Creates and curates core web content and content hierarchy for distribution among web channels. Ensures alignment with search engine optimization and content personalization. Understands various web media and promotional channels, such as social and email, and provides key content to meet the marketing needs of each. Trains users on the CMS, and creates documentation.