ALSAC/St. Jude

Liaison - Reporting, ECC

3 weeks ago(1/3/2018 11:55 AM)
Position ID
Employment Status
Regular Full-Time
Strategic Partnerships


ALSAC exists to raise funds and awareness for St. Jude Children’s Research Hospital. Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude. It’s more than a job; it’s a place where you can do what you love, and love why you do it.

  • #1 Hospital Charity in the Nation
  • #1 Health Non-Profit Brand of the Year
  • 94% of Employees Agree ALSAC is a Great Place to Work
  • Ranked a Top 10 Non-Profit Organization by Revenue

Job Purpose

Responsible for compiling, summarizing, analyzing and reporting information for developing and modifying Enterprise Contact Center applications and executing adhoc requests under moderate supervision. Collaborates with all departments to determine and improve metrics reported. Collaborates with system users and technical resources.


  • Requires knowledge of business intelligence/data warehousing trends and technology;
  • Requires experience with Business Objects; 2 plus years SQL knowledge;
  • Experience or solid understanding of dimensional data modeling is a plus;
  • Must be well organized and systematic in work processes;
  • Must possess good communication and collaboration skills with the ability to work effectively with groups and to conduct meetings;
  • Experience with Relational databases and similar software in six sigma green belt or higher certification desired;
  • Bachelor’s degree in Information Technology or related field and 3-5 years of combined technical, analytical, and systems experience required;
  • Must possess a valid driver's license;
  • Requires use of personal computer.

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