ALSAC/St. Jude

Digital Product Owner

US-TN-Memphis
1 month ago
Position ID
2017-12833
Employment Status
Regular Full-Time
Category
Marketing

Overview

ALSAC exists to raise funds and awareness for St. Jude Children’s Research Hospital. Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude. It’s more than a job; it’s a place where you can do what you love, and love why you do it.

  • #1 Hospital Charity in the Nation
  • #1 Health Non-Profit Brand of the Year
  • 94% of Employees Agree ALSAC is a Great Place to Work
  • Ranked a Top 10 Non-Profit Organization by Revenue

Job Purpose

Responsible for establishing the vision and strategic direction for digital products in support of the St. Jude mission. Our product owners have a passion for digital experiences, are energetic design thinkers who develop and apply their deep knowledge of donor and technology trends to shape a vision for products that disrupt the fundraising business. As the conduit between the business, design, and technology the Product Owner represents the needs of end-users and assists with development of digital product strategy within a 1-2 year roadmap. You will identify the business case for each feature, prioritize features based on business value and level of effort, then actively manage the product backlog within the agile team.

Requirements

  • Knowledge of both business and technical disciplines with the ability to view needs from an enterprise perspective
  • Familiar with technical software delivery methodologies (i.e. Scrum, Agile, Waterfall, etc), process engineering, change management practices or business management methodologies
  • Strong communications skills and experience communicating effectively with diverse audiences, translating between business requests and technical needs. Able to facilitate and resolve disagreements over scope, design and requirements with management support
  • Some understanding of current technology offerings and the ability to stay current with emerging digital trends such as: search tools, search providers, web analytics, content management systems, fundraising appplications, ecommerce and multimedia tools.
  • Familiar with testing methodologies and their ability to enhance products
  • Must be results-driven with a proven record of completing work in a fast paced environment
  • Requires proficiency with Microsoft Office and Microsoft Project, Visio, etc.
  • Ability to work in a fast-paced, team-oriented environment with rapidly changing technology
  • Experience with analytics software such as Adobe Analytics or Google Analytics
  • Requires knowledge ordinarily acquired through a Bachelor's degree in a related field and 3 years of digital campaign management, product management or information technology experience
  • Must possess a valid driver's license

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