ALSAC/St. Jude

Manager - Employee Engagement Integration

US-TN-Memphis
3 weeks ago
Position ID
2017-12778
Employment Status
Regular Full-Time
Category
Strategic Partnerships

Overview

ALSAC exists to raise funds and awareness for St. Jude Children’s Research Hospital. Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude. It’s more than a job; it’s a place where you can do what you love, and love why you do it.

  • #1 Hospital Charity in the Nation
  • #1 Health Non-Profit Brand of the Year
  • 94% of Employees Agree ALSAC is a Great Place to Work
  • Ranked a Top 10 Non-Profit Organization by Revenue

Job Purpose

Responsible for managing the day-to-day operations for the Employee Engagement Optimization team. This includes managing the gift entry processes and donor stewardship operations such as: Matching Gifts claims processing and reconciliation; Employee Engagement check processing; and donor data management.

 

  • Responsible for managing, hiring and training staff, including but not limited to: monitoring the volume and quality of the work, workforce planning, employee performance standards and incentives, and accuracy of all data entered into donor management system.
  • Responsible for developing and implementing gift processing policies and procedures and developing/implementing appropriate measurements to improve the quality, timeliness, and cost effectiveness of department’s gift processing procedures.
  • Responsible for maintaining security of sensitive donor and employee information, manage department budget and business plans related to Employee Engagement Optimization processes.

Requirements

  • Requires a knowledge of fundraising, marketing and public relations, very strong communication and interpersonal skills
  • Comprehension of difficult verbal and written instructions
  • Working knowledge of data processing applications (Microsoft Word, Excel) and Web browsers and navigation (Microsoft Internet Explorer)
  • Requires a relatively high degree of concentration in marketing, public relations, sales, creative knowledge and fundraising skills to retain and grow partnerships
  • Knowledge ordinarily acquired through a Bachelor’s degree and 3 years or more of management in sales, public relations, marketing, or non profit experience
  • Must possess a valid driver’s license

Apply for this Career Opportunity

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed