ALSAC/St. Jude

Specialist - Six Sigma Blackbelt

US-TN-Memphis
3 months ago
Position ID
2017-12627
Employment Status
Regular Full-Time
Category
Executive Operations

Overview

ALSAC exists to raise funds and awareness for St. Jude Children’s Research Hospital. Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude. It’s more than a job; it’s a place where you can do what you love, and love why you do it.

  • #1 Hospital Charity in the Nation
  • #1 Health Non-Profit Brand of the Year
  • 94% of Employees Agree ALSAC is a Great Place to Work
  • Ranked a Top 10 Non-Profit Organization by Revenue

Job Purpose

Responsible for assisting in the development and application of Lean Six Sigma methodologies within ALSAC and for ensuring proper application during Lean Six Sigma projects. Directs and manages Lean Six Sigma projects to increase the efficiency and effectiveness of the overall organizational workflow, increase the quality of each individual donor experience, and increase the efficiency and effectiveness of our fundraising initiatives. Seeks out, identifies, communicates and integrates best practice examples where applicable and possible in all Lean Six Sigma projects. Performs or assists in the training and coaching of ALSAC personnel participating in Lean Six Sigma projects (i.e. including but not limited to Green Belts, Yellow Belts and SMEs). Provides guidance to leadership regarding project selection and selection criteria. Responsible for providing timely and appropriate updates on Lean Six Sigma project progress, obstacles, and value.

Requirements

  • Requires extensive knowledge of telemarketing industry and applicable systems.
  • Must possess an intermediate level of knowledge of personal computers and computer software applications including Microsoft Office Products.
  • Speak and write in a clear and understandable manner for internal/external relations and ability to communicate on a user and technical level; detail oriented; public speaking skills; understand extremely complex verbal or written instructions; understand data processing applications and quality control standards; strong time management skills, strong management skills; creative abilities, organized, resourceful with excellent interpersonal skills.
  • Knowledge ordinarily acquired through a Bachelors degree and at least 5 years of organizational development, process development, project management, or statistical analysis experience, including specific experience as a Six Sigma Blackbelt.
  • Six Sigma Blackbelt certification is required.
  • Bilingual skills are preferred.
  • Must possess a valid driver’s license.

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