ALSAC/St. Jude

Engineer - Storage and Backup Platforms

6 months ago(8/3/2017 1:26 PM)
Position ID
Employment Status
Regular Full-Time
Information Technology Services


ALSAC exists to raise funds and awareness for St. Jude Children’s Research Hospital. Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude. It’s more than a job; it’s a place where you can do what you love, and love why you do it.

  • #1 Hospital Charity in the Nation
  • #1 Health Non-Profit Brand of the Year
  • 95% of Employees Agree ALSAC is a Great Place to Work
  • Ranked a Top 10 Non-Profit Organization by Revenue

Job Purpose

  • Responsible for all activities related to managing the enterprise SAN/Storage/Backup Architecture. This is achieved by implementing and maintaining storage frames, SAN switches and backup appliances or devices across the organization.
  • Participates with the installation, monitoring, maintenance, support, and optimization of all storage and backup hardware and software, with an emphasis on performance and stability.
  • This individual will also analyze and resolve storage and backup hardware and software problems in a timely and accurate fashion, and provide technical training where required.


  • Proven experience in designing, developing, and implementing software systems, applications, and related products in an enterprise class environment
  • Proven experience with systems planning, security principles, and general systems management best practices. Enterprise experience with core storage/SAN/Backup systems, including IBM XIV, Cisco SAN switches, NetApp, DataDomain, NetBackup, Nimble
  • Excellent troubleshooting experience
  • Strong IBM XIV Storage System logical architecture and concepts knowledge
  • Strong IBM XIV Gen2/Gen3 Storage System experience
  • XIV GUI and XCLI knowledge, including XCLI API/scripting experience
  • Experience with Enterprise class Storage array resource pools/Volumes/LUN allocation, thin provisioning, migration and replication experience
  • Excellent understanding of current and legacy versions of Windows server and VMware vSphere
  • Excellent understanding of the organization’s goals and objectives
  • Knowledge of applicable data privacy practices and laws
  • Good project management skills
  • Excellent written, oral, and interpersonal communication skills
  • Ability to communicate ideas in both technical and user-friendly language
  • Highly self-motivated and directed, with keen attention to detail
  • Able to prioritize and execute tasks
  • Strong customer service orientation
  • Ability to work in a team-oriented, collaborative environment
  • Knowledge ordinarily acquired through a Bachelor’s degree in computer science (or related degree) and 6- 8 years of relevant work experience
  • Must possess a valid driver's license

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